Cannabis Store Video Monitoring
in Kitchener-Waterloo
Cannabis stores in Kitchener-Waterloo hold inventory behind a glass storefront, often on a main street or in a plaza that empties at night, like stores across Waterloo Region. Riowell guards watch Kitchener-Waterloo cannabis stores live after close, with the front entrance, the receiving door and the storage room named in the protocol as the zones that matter.
A cannabis store already records around the clock: the AGCO's Registrar's Standards for retail stores call for camera coverage of entrances, the sales floor, receiving and storage, with recordings kept for at least 30 days. What the recording cannot do is notice a smash at the front door at 3 a.m. Riowell guards watch your entrances, receiving door and storage area live after close, so a break-in is seen while it is happening and your call list is used straight away.
Source: AGCO, Registrar's Standards for Cannabis Retail Stores, section 2.0 (physical store requirements)
What the Waterloo Regional Police figures say
In 2025 Statistics Canada recorded 1,786 break-and-enters in the Waterloo Regional Police area, all property types combined: 251.03 per 100,000 people, a change of −13.10% on the year before.
Source: Statistics Canada, Table 35-10-0180-01 (2025)Waterloo Regional Police require an alarm to be verified before they respond. A guard who has watched the event on camera is a verified call.
Source: Police alarm-response policies, summarised in our verified-response notes
On cannabis stores and facilities, the zones that matter
The storefront and entrances
The front glass and doors, where most after-hours break-ins start.
Receiving
The receiving door and area, after hours and outside expected deliveries.
Storage
The storage room or vault, and anyone at its door when the store is closed.
The parking area
A vehicle that pulls up to the front or the back door after close.
The recorder on site keeps recording if the internet drops, every event a guard logs becomes a clip with its time and camera, and you see the cameras and clips in your own app. Whether your camera positions meet the Registrar's Standards remains yours to confirm with the AGCO; at the survey we tell you what we see, camera by camera.
Written with you before monitoring starts
- Monitoring hours from close to open, seven days a week, or the hours you choose.
- The entrances, receiving and storage zones, so a person there after close is called at once.
- Who is called first: the store's key holder, then police when a break-in is seen.
Survey, install, then monitoring
- 01
Site survey
We walk your property, ideally once after dark, and look at each camera as a live view rather than a recording: what a guard could actually see and act on. We check the site's internet connection and where people really get in.
- 02
Install
Our own technicians install or adjust cameras where a view can't be acted on, fit the recorder that keeps recording on site, and set up your app. Where your existing cameras are up to it, we use them.
- 03
Monitoring starts
Your site, camera map and protocol go to the guards, and monitoring starts. We review the first week of events with you and tune the zones so your phone rings for things that matter.
Sites we survey in Kitchener-Waterloo and Waterloo Region
- Huron Business Park
- Uptown Waterloo
- Downtown Kitchener
- Bridgeport
- Fairview Park
- Stanley Park
- Doon
- Grand River South
- Conestoga
- Cambridge (nearby)
See all live video monitoring in Kitchener-Waterloo, or cannabis facilities security in Kitchener-Waterloo.
Cannabis Stores & Facilities monitoring in other cities
Video monitoring for other sites in Kitchener-Waterloo
Frequently Asked Questions
Put a guard on your cameras in Kitchener-Waterloo.
Tell us about your site. We book a survey, tell you camera by camera what a guard can act on, and quote the monthly service in writing.
Ready to secure
your business?
Book a free on-site assessment. We'll evaluate your property and design a custom security and IT solution — no pressure, no commitment.